Electricity overbilling has always been a big problem for consumers. To solve this, the Power Smart App introduced a new feature called “Apna Meter, Apni Reading,” which lets users send their own meter readings through the app. This helps people get accurate bills and avoid estimated readings. MEPCO started this initiative to build trust and improve service by giving control back to customers.
Now, customers can submit their meter reading themselves by the use of apna meter apni reading before the electricity team visits for bill reading. It makes the process clear, fair, and correct. With this feature, bills show the real electricity use no more guessing or wrong numbers. The Government of Pakistan also supports this system, allowing users to take a photo of their meter and send the reading directly from their mobile.
What is the Apna Meter Apni Reading Smart App?
“Apna Meter, Apni Reading” means “reading the electricity meter by reading the smart app.” It is a campaign by MEPCO that allows people to take their own meter readings and share it directly with the company. Instead of waiting for a meter reader to visit, customers can now use their phone or computer to upload their reading every month. This helps make sure that the bill shows the exact units used and not an estimated value.
By using the apna meter apni reading Smart App, users can take a picture of their power meter, enter the reading, and send it to the company. The bill is then made based on their own submitted reading. The app supports Urdu, Punjabi, Sindhi, Pashto, and Balochi languages so that everyone can use it easily. It helps make billing more transparent and reduces the chances of overbilling.
How to Submit Apna Meter Apni Reading
You can send your own meter reading to MEPCO by using the apna meter apni reading Power Smart App.
Here’s the same information in a simple, clear list:
- Open the Google Play Store and download the MEPCO Power Smart App from the Google Play Store for Android, iOS and PC.
- Click on the “Apna Meter, Apni Reading” or “Self Billing” section.
- Enter your 14-digit Reference Number (that is printed above section 10-digit number on your electricity bill).
- Tap the camera icon and take a clear picture of your electricity meter showing the reading and serial meter number.
- Submit the picture before the due date.
- You will receive an OTP (One-Time Password) on your registered mobile number.
- Enter the OTP for verification.
- Once verified, your reading will be submitted successfully.
- You will get a confirmation message after submission.
When your bill is ready, you can check and download it anytime from the Mepco bill online.
Eligibility for This Scheme
This feature is available for all MEPCO users, including domestic, commercial, and agricultural consumers. It is helpful for people whose meters are difficult for the meter reader to reach, those who have received wrong bills in the past, or anyone who wants to make sure their electricity usage and bills are always correct.
| Eligibility | Details |
| Eligible Types of Meter | 1-Phase, 3-Phase, and Net (Green) Metering Only. |
| Provider | All Power DISCOs (LESCO, FESCO, IESCO, MEPCO, GEPCO, etc.) except KE- Karachi Electric. |
| Area | Regions covered under DISCO networks across Pakistan (e.g., Punjab, Sindh, etc.) |
| App Requirement | Users must have installed the Power Smart or Apna Meter apni reading app. |
| Device Requirement | Use any Android or iPhone mobile device. |
Note: Now, all electricity users in Pakistan can take advantage of the Power Smart app.
Benefits of Using Apna Meter, Apni Reading
The “Apna Meter Apni Reading” system gives MEPCO users full control over their electricity readings and bills.
- Accurate Billing: Pay only for the electricity you use, avoiding inflated or estimated bills.
- Time-Saving: No need to wait for a meter reader’s visit.
- Transparency: The process is clear, traceable, and free from hidden errors.
- Easy Submission: Send your meter reading with a quick photo.
- SMS Access: Check your bill easily through SMS.
- Direct Communication: Stay in touch with your DISCO without extra steps.
- Error Reduction: Minimize human reading mistakes.
- Complaint Reduction: Fewer errors mean fewer visits to MEPCO offices.
- Schedule Control: Submit your reading at your preferred time within the allowed period.
- Fair Billing: The system selects the lower reading between yours and the official one, protecting you from overcharges.
- Consumer Empowerment: You become part of the process, with full awareness of your energy use.
- Fraud Prevention: Stops manipulation of readings and ensures accountability.
Mistakes to Avoid While Using the Power Smart App
Make sure your submission is acceptable for the Power Smart app and avoid any mistakes.
- Take a clear picture of your electricity meter in good light.
- Do not upload a blurry or unclear image.
- Make sure the reference number matches your latest electricity bill.
- Upload the reading before the submission deadline.
- If the meter is digital, wait until it stops blinking before taking the photo.
- If your photo is rejected, retake it with better lighting and focus.
- If the app does not work properly, update it to the latest app version and restart your device
- If submission is delayed, check your internet connection and try again.
Before uploading of picture, take a clear image of the meter and check that the image is clear.
What Happens If You Miss Your Reading Submission?
If a customer does not send their own meter reading on time, the MEPCO team will visit and take the official reading themselves. The bill will then be made based on that reading. Sending your own reading on time helps make sure your bill is fully correct and saves you from any future complaints or changes.
What Should You Do If Something Goes Wrong With the Bill
If your meter reading is not accepted or you believe your bill is wrong, you don’t need to worry. You can reach out to MEPCO’s customer service or file a complaint online. The MEPCO team will check your issue carefully and fix it if any mistake is found.
Conclusion
The “Apna Meter Apni Reading” scheme is part of MEPCO’s plan to make the electricity system in South Punjab smarter and more transparent. It allows users to take part in the billing process by submitting their own meter readings through the Power Smart App. This helps reduce billing mistakes, saves time, and makes the process more open and fair. Whether it’s a home, business, or solar setup, everyone can use the app to manage their meter readings easily. By using this feature, customers can take control of their bills and ensure accuracy every month. It’s a simple and fair way to stay informed and responsible for your electricity use.
Frequently Asked Questions
What is apna meter apni reading?
The apna meter apni reading read your power meter by using the smart power app.
Is the app available for both Android and iPhone?
Yes, the MEPCO Smart app is available for both Android and iPhone users. You can download it from the Google Play Store.