The Multan Electric Power Company (MEPCO) has started a KYC verification system to make its services more accurate and safe. The system checks every electricity connection to stop misuse and help customers keep their bills right. Customers can do the KYC on MEPCO’s website. This is part of updating records and follows the decisions of the Prime Minister and the Federal Minister for Power. It affects millions of people in South Punjab.

What is MEPCO KYC and why is it Required?
MEPCO has introduced a KYC (Know Your Customer) system to make sure every electricity connection is linked to the right person. The system uses each customer’s CNIC (Computerised National Identity Card) to match with their meter details. This helps keep customer information correct, stops fraudulent or wrong entries, and makes electricity billing and services transparent. If someone does not complete the KYC process, their connection may be marked as unverified, which can cause problems with bills, changing names, or resolving complaints.
KEY Points & Core Purpose:
MEPCO has launched a KYC system on its website to stop illegal connections and electricity theft, ensure the correct person is billed, and keep consumer records accurate and precise. With the verification of KYC, consumers can register their CNIC details online, update their mobile number, and use the e-bills facility. The KYC verification process helps protect and secure personal information and builds trust between MEPCO and its customers. As MEPCO moves all billing and service records into the e-banking system, verified customer data is needed to avoid problems and ensure secure and smooth electricity services.
- MEPCO has started a KYC system on its website to stop illegal connections and electricity theft.
- The system helps make sure the correct person is billed for electricity use.
- Consumers can register their CNIC details and update their mobile number online.
- It allows customers to receive electricity bills through the e-bills facility.
- The process keeps MEPCO consumer records accurate and transparent.
- It protects personal information from misuse.
- KYC supports the shift of billing and service records to the e-banking system.
- Completing verification helps avoid future billing or service problems.
- The system helps build trust between MEPCO and its customers.
The Step-by-Step Process for Online KYC Registration
You can complete your MEPCO KYC verification online by just following the steps. The online system is user-friendly and designed to be finished quickly, so it causes minimal disruption. While the official website may look a little different at times, the steps to complete the KYC process stay the same.
Phase 1: Registration and Data Submission
- Visit the official MEPCO website or secure source like Mepco Online Bill.
- Open the KYC Verification section.
- Enter your 14-digit MEPCO Reference Number.
- Enter your CNIC number to match the primary account holder’s details.
- Fill in personal details, including user name, mobile contact number, and address with details.
- Upload required documents, and verify documents if applicable.
- Submit the form online to start KYC verification processing.
Phase 2: Data Authentication and Confirmation
- MEPCO’s system verifies your provided information against official records.
- The system cross-checks your CNIC details with national database records to confirm identity.
- If everything matches, your connection will be marked as KYC Verified.
- You will receive a confirmation once your record is successfully verified.
- If there are discrepancies, you will get an alert or SMS.
- In case of mismatches, you must visit the nearest MEPCO office for manual verification.

Advantages of Completing Your MEPCO KYC
- Protects from identity misuse and fraudulent connections.
- Ensures accurate billing and smooth complaint resolution.
- Helps avoid disconnection due to unverified data.
- Enhances MEPCO’s ability to serve customers efficiently.
- Builds a more transparent and secure electricity system.
- Provides access to e-bills digitally via email or text SMS.
- Allows secure online payments through e-banking apps and bank portals.
- Guarantees accurate record keeping for transfers, name changes, or meter replacements.
- Enables faster and more efficient complaint resolution.
- Ensures timely communication about load shedding, payment deadlines, and power outages on your registered mobile number.
Consequences of Non-Verification
Failing to complete your MEPCO KYC can cause several problems. As MEPCO moves all records to a secure e-banking system, accounts that are not verified may face service issues. Consumers who do not complete the KYC process risk facing disruptions, delays, and other difficulties in managing their electricity connections and services.
- Risk of temporary or permanent disconnection of your electricity meter.
- Billing issues or mismatches in consumer details.
- Difficulty in filing complaints or applying for new services.
- Possible disruption in digital payments as banks and e-wallets may suspend bill payments for unverified accounts.
- Loss of e-bill notifications, relying only on paper bills, which can be delayed or lost.
- Future requests for meter shifts, load changes, or connection transfers may be delayed or rejected.
- Possible legal or regulatory actions in case of fraudulent usage.
Conclusion
The MEPCO KYC verification is an essential step for digital transformation and keeping consumers safe. It makes sure records are accurate, billing is fair, and electricity services are delivered securely. To protect your electricity connection, you should complete your verification by visiting the MEPCO official website and verifying your MEPCO consumer details.
Frequently Asked Questions
Why is MEPCO KYC Verification Important?
MEPCO KYC verification is essential to confirm that each electricity meter is registered under the correct owner’s name. This ensures transparency in records and protects consumers.
Can I Complete Mepco KYC Verification Online?
You can complete your MEPCO KYC verification quickly and easily by visiting the official MEPCO website or using the MEPCO Bill Check service.
What Issues Will Arise If You Don’t Verify MEPCO KYC?
If you don’t verify your MEPCO KYC, your electricity connection may be marked as unverified. This can cause problems with your billing and may even lead to temporary or permanent disconnection of your service.
MEPCO KYC Verification: Free or Paid?
The KYC process is entirely free for all MEPCO consumers. There is no charge for completing it, and every customer can go through the process without paying anything.
How Long Does KYC Verification Take?
Usually, it takes 24–48 hours for MEPCO to verify your details after you submit them. The verification is done after submission, and this is the normal time it takes to complete the process.